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★ ACCREDITED CPD EVENT This Webinar awards 15 Continuing Professional Development (CPD) credit units towards CICRM membership upgrading and certification renewal!
📅 Customer Service Week 2026 • CSW 26

THE EXTRA MILE

"Going beyond expectations. Creating lasting experiences." — LEARN. LEAD. DELIVER EXTRA.

💻 5-Day Webinar
5th – 9th Oct 2026
Virtual Sessions via Zoom
👥 Induction / Summit
10th Oct 2026
Lagos Island (Physical)
🎫 Summit Attendance
FREE TO ATTEND
Open to all practitioners
💳 Webinar Fee
₦30k / ₦40k
Members vs Non-Members
Start Registration →
Customer Service Week 2026 Flyer - The Extra Mile

📝 Delegate Registration Portal

Register step-by-step. CICRM members unlock ₦10,000 discount upon verification.

1 Category
2 Details
3 Membership
4 Payment

1 Select Attendance Category

Stage 1 of 4

Choose whether you are attending the 5-day virtual webinar, the physical summit on Lagos Island, or both.

★ CPD Certified
Customer Service Webinar (Virtual)
5th – 9th October 2026 (Virtual Daily Sessions). Full 5-day training, speaker materials & 15 CPD credit units.
₦30,000 (Members) / ₦40,000 (Non-Members)
✓ 100% Free Attendance
CSW 2026 Summit Only (Lagos Island)
10th October 2026 (Physical Event). Keynote presentations, executive induction, networking & celebrations.
FREE ATTENDANCE (₦0.00)
All-Inclusive Pass
All-Access Pass (Webinar + Summit)
Full 5-Day Virtual Webinar + In-Person Physical Summit Attendance on Lagos Island + CPD Credits.
₦30,000 (Members) / ₦40,000 (Non-Members)

2 Basic Attendee Information

Stage 2 of 4

Please enter your accurate contact details for attendance accreditation and certificate issuance.

3 CICRM Membership Status

Stage 3 of 4

Are you a registered member of the Chartered Institute of Customer Relationship Management?

💡 Non-Member Notice: Webinar registration gives you 15 CPD credit points and an exclusive fast-track invitation package to join the Chartered Institute of Customer Relationship Management upon event conclusion.

4 Review & Payment

Stage 4 of 4

📝 Registration Summary

Attendee: —
Email: —
Phone: —
Category: —
Membership: —
Total Fee: —

Choose your preferred payment method:

💳 Pay Online (Paystack) Debit Card, Bank Transfer, USSD • Instant Confirmation
🏦 Direct Bank Transfer Manual Bank Transfer • Approved by Admin Portal

💳 Registration Summary

Event: CSW 2026 • THE EXTRA MILE
Selected Pass: CSW Webinar (Virtual)
Membership Category: Non-Member
Access Level: Full 5-Day Access
Webinar Fee: ₦40,000.00
Total Payable: ₦40,000.00
✔ 15 CPD Credit Units: Counts for mandatory CICRM professional development and credential renewal.
✔ Digital Pass & Confirmation: Automatic email delivery with meeting link and session guide.
✔ Institute Induction Pathway: Exclusive opportunity to join CICRM as an accredited professional.

👥 Physical Summit Notice

The CSW 2026 Induction & Summit takes place physically on 10th October 2026 on Lagos Island. Summit attendance is FREE for all registered customer relationship professionals.