Official Secretariat: 44 Iju Road Opp Pencity Court Estate, Ifako Agege, Lagos.
Inquiries & Support: +234 802 548 6416 | info@cicrmglobal.com
★ ACCREDITED CPD EVENT This Webinar awards 15 Continuing Professional Development (CPD) credit units towards CICRM membership upgrading and certification renewal!
📅 Customer Service Week 2026 • CSW 26

THE EXTRA MILE

"Going beyond expectations. Creating lasting experiences." — LEARN. LEAD. DELIVER EXTRA.

💻 5-Day Webinar
5th – 9th Oct 2026
Daily Virtual Sessions via Zoom
⏰ Session Time
10:00 AM (WAT)
Live Masterclass & Q&A
🎓 CPD Accreditation
15 CPD CREDITS
Officially Certified by CICRM
💳 Webinar Fee
₦30k / ₦40k
Members vs Non-Members
Register for 5-Day Webinar →
Customer Service Week 2026 Flyer - The Extra Mile

📝 Delegate Registration Portal

Register step-by-step.

1 Category
2 Details
3 Membership
4 Payment

1 Select Attendance Category

Stage 1 of 4

Register for the 5-Day Virtual Customer Service Masterclass & Webinar. Earn 15 Continuing Professional Development (CPD) credit units.

★ Certified Professional All-Access Pass
Customer Service 5-Day Webinar + Automatic Physical Summit Pass
5th – 9th October 2026 (Daily Zoom Sessions, 10:00 AM WAT) PLUS Official In-Person Delegate Entry to the CSW 2026 Summit & Induction on 10th October 2026 at Vintano Hotel, Admiralty Way Lekki Phase 1, Lagos. Includes 15 accredited CPD credit units, summit seating accreditation & complete presentation materials.
₦30,000 (Verified Members) / ₦40,000 (Non-Members)

2 Basic Attendee Information

Stage 2 of 4

Please enter your accurate contact details for attendance accreditation and certificate issuance.

3 CICRM Membership Status

Stage 3 of 4

Are you a registered member of the Chartered Institute of Customer Relationship Management?

💡 Non-Member Notice: Webinar registration gives you 15 CPD credit points and an exclusive fast-track invitation package to join the Chartered Institute of Customer Relationship Management upon event conclusion.

4 Review & Payment

Stage 4 of 4

📝 Registration Summary

Attendee: —
Email: —
Phone: —
Category: —
Membership: —
Total Fee: —

Choose your preferred payment method:

💳 Pay Online (Paystack) Debit Card, Bank Transfer, USSD • Instant Confirmation
🏦 Direct Bank Transfer Manual Bank Transfer • Approved by Admin Portal

💳 Registration Summary

Event: CSW 2026 • THE EXTRA MILE
Selected Pass: Webinar + Physical Summit Pass
Membership Category: Non-Member
Access Level: 5-Day Virtual + Physical Summit Pass
Webinar Fee: ₦40,000.00
Total Payable: ₦40,000.00
✔ Official Summit Pass (10th Oct): Automatically granted! Reserved delegate seat at Vintano Hotel, Lekki Phase 1.
✔ 15 CPD Credit Units: Counts for mandatory CICRM professional development and credential renewal.
✔ Digital Pass & Confirmation: Automatic email delivery with meeting link and session guide.
✔ Institute Induction Pathway: Exclusive opportunity to join CICRM as an accredited professional.

🎓 Professional CPD Certification

Attending the 5-day virtual webinar awards 15 Continuing Professional Development (CPD) credit units officially recognized by the Chartered Institute of Customer Relationship Management. Complete speaker presentation decks and verifiable certificates of participation will be issued to all verified attendees.